Privacy Policy

Last modified: May 14, 2024


Tier321 LLC D/B/A and its subsidiaries and affiliates (“we” or “us”) respect your privacy and are committed to use your personal information carefully and sensibly through our compliance with this policy. This policy describes the types of personal information we may collect from you and our practices for collecting, using, maintaining, protecting and disclosing that information. It also describes your rights in connection to your personal information under applicable laws.

This policy applies to personal information we collect:

  • On this website
  • From your emails, text messages, and other electronic communications
  • From offline activities and communications
  • When you contact us by phone, subscribe to our mailing lists, or engage with us on social media
  • From service providers

This policy does not apply to any personal information collected by third parties, such as other websites, content, or applications that may link to or be accessible from or through this website.

This policy is subject to our terms of use.

This policy may change from time to time as specified in the “Changes to Our Privacy Policy” section below. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates.

Your Consent

Please read this policy carefully to understand our policies and practices regarding your personal information and how we will treat it. You should read this entire policy before using this website or providing personal information to us. If you do not agree with our policies, your choice is not to use this website and/or not to provide personal information to us. Whenever you provide personal information to us, you consent to the collection, use, disclosure, and storage of that information in accordance with this policy.

Children Under the Age of 16: COPPA Compliance

This website is not intended for children under 16 years of age. If you are under 16 years of age, do not use or provide any information on this website or through any of its features.

We do not knowingly collect personal information from children under 16 years of age. If we learn we have collected or received personal information from a child under 16 years of age without verification of parental consent, we will delete that information from our files. If you believe we might have any information from a child under 16 years of age, please contact us at

Information We Collect About You

We collect several types of personal information about you, including the following:

  • Identifiers such as real name, alias, home/postal/mailing address, telephone number, email address, Social Security number, driver’s license number, state identification card number, passport number, unique personal identifier, online identifier, Internet Protocol address or other similar identifiers.
  • Personal information listed in the California Customer Records statute (Cal. Civ. Code 1798.80(a)) such as signature, education information/history, employment information/history, bank account number, credit card number, debit card number or any other financial information, medical information, or health insurance information.
  • Characteristics of protected classifications under state or federal law such as race, national origin, gender, age, sexual orientation, medical conditions, disability, military or veteran status, request for family and medical care leave, and request for pregnancy disability leave.
  • Other personal information such as insurance policy numbers, date of birth, marital status/sexual orientation, income, racial or ethnic group.
  • Internet or other similar network activity such as browsing, search history, and information regarding your interaction with an internet website application, or advertisement.
  • Geolocation data such as the location of company-issued laptops, mobile phones or other electronic devices.
  • Sensory data such as audio, electric, visual, thermal, olfactory or similar information.
  • Professional or employment history information such as work history, prior employer, human resources data, and data necessary for administering benefits or related administrative services.
  • Non-publicly available educational information such as grade point average, report card and school transcript.
  • Commercial information such as products or services purchased or obtained.
  • Unique personal identifiers such as device identifier, online identifier, cookies, flash cookies, beacons, pixel tags, mobile ad identifiers, account name, customer number.

How We Collect Information About You

We collect your personal information:

  • Directly from you when you provide it to us, including the following: personal information that you provide when filling forms including forms in this website, personal information provided at the time you register to use this website or subscribe to our services, or when you purchase a service on this website; records and copies of your correspondence, including email addresses, if you contact us; details of transactions you carry out through this website, including financial information you provide before placing an order through this website; your search queries on this website; your responses to surveys that we may ask you to complete.

    You also may provide information (your “user contributions”) to be published or displayed (“posted” or “transmitted”) on public areas of this website or transmitted to other users of this website or third parties (for example through links to social media sites such as Facebook, Twitter, LinkedIn or YouTube). Your user contributions are posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measure is perfect or impenetrable. Additionally, we cannot control the actions of other users of this website with whom you may use to share your user contributions. Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorized persons.

  • Automatically as you navigate through this website, including the following: usage details, browsing actions and patterns, Internet Protocol address, referring URL, operating system, web browser, information automatically logged from the connection, and information collected through cookies, web beacons and similar tracking technologies.

    The information we collect automatically helps us to improve this website and deliver a more personalized service by enabling us to estimate our audience and usage pattern, store information about your preferences, speed up your searches, and recognize you when you return to this website.

    The technologies we use for this automatic data collection includes:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of this website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to this website.
  • Web Beacons. Pages of this website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allows us, for example, to count users that have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying systems and server integrity).
  • Flash Cookies. Certain features of this website may use local stored objects (or flash cookies) to collect and store information about your preferences and navigation to, from, and on this website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Analytics tools and aggregate data. This website may use analytic tools such as Google Analytics, HubSpot, HotJar, Google Search Console, SemRush, Google Ads, and LinkedIn. These tools use cookies to help this website analyze how you use this website. The information generated by the cookie about your use of this website (including your Internet Protocol address) will be transmitted to and stored by these analytics tools in aggregate form. These tools may use this aggregated information to evaluate use of this website, compile reports of website activity and other services relating to this website usage and activity.
  • From third parties, including service providers and third-party platforms.
    If you connect or interact with us on third-party sites or applications such as social media platforms (Facebook, Twitter, LinkedIn or YouTube), the third-party platform may send us information such as your profile information from that platform. The information collected and disclosed to us is controlled by the third-party platform and its terms and privacy policy or as directed by you by adjusting your privacy settings on the third-party platform.

How We Use Your Information

We use the information that we collect from you or that you provide to us, including any personal information:

  • To present this website and its content to you.
  • To provide the information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to this website or any products or services we offer or provide through it.
  • To protect our legal rights or the health and safety of our customers, employees and others.
  • To comply with our legal obligations or to respond to law enforcement or legal or regulatory inquiries or requests or legal proceedings.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect about you as described in this privacy policy:

  • To our parent company, subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us about our website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • To third parties for cross-cultural behavioral advertising or promotional purposes.
  • For any other purpose disclosed by us when you provide the personal information.
  • We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company and its subsidiaries and affiliates, our customers, or others.

    In the last 12 months, we have disclosed the following categories of personal information for a business purpose:

  • Personal identifiers.
  • Personal information listed in the California Customer Records statute (Cal. Civ. Code 1798.80(a)).
  • Characteristics of protected classifications under state or federal law.
  • Other personal information.
  • Internet or other similar network activity.
  • Geolocation data.
  • Sensory data.
  • Professional or employment history information.
  • Non-publicly available educational information.
  • Commercial information.
  • Unique personal identifiers.

We do not sell, rent, release, disclose, disseminate, make available, transfer or lease your personal information to third parties for monetary value or other valuable consideration, and have not done so in the past 12 months.

We may share, rent, release, disclose, disseminate, make accessible or transfer your personal information to third parties for cross-cultural behavioral advertising or promotional purposes. In the past 12 months we have not shared, rented, released, disclosed, disseminated, made accessible or transferred your personal information to third parties for cross-cultural behavioral advertising or promotional purposes.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created the following mechanisms to provide you with control over your personal information:

  • Tracking technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this website may then be inaccessible or not function properly.
  • Promotional offers from our company. If you do not wish to have your email address/contact information used by our company to promote our products or services, you can opt-out by sending us an email stating your request to If we have sent you a promotional email, you may send us a return email asking to be omitted from future mail distributions.
  • Targeted advertising. If you do not want us to use personal information that we collect or that you provide to us to deliver advertisements, please contact us at
  • You may opt-out or ask us not to share your personal information with third parties for cross-cultural behavioral advertising or promotional purposes by clicking the DO NOT SHARE MY PERSONAL INFORMATION button below.